Friday, July 28, 2023

Storage failure - SanDisk SDSSDHII960G

Today failed my SanDisk Ultra II 960GB (2.5") SATA 3. It was purchased the 21 August 2015 for €300.

The failure was detected when trying to write a several GB file to it. 

Error displayed by Total Commander when writing file to partition

These are the values reported by several software:

CrystalDiskInfo displaying information for the drive
Windows 11 PowerShell:
chkdsk
The type of the file system is NTFS.
Volume label is SANDISK960GB.

WARNING!  /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
  411392 file records processed.
File verification completed.
 Phase duration (File record verification): 2.21 seconds.
  5 large file records processed.
 Phase duration (Orphan file record recovery): 0.20 milliseconds.
  0 bad file records processed.
 Phase duration (Bad file record checking): 0.18 milliseconds.

Stage 2: Examining file name linkage ...
  3 reparse records processed.
  411792 index entries processed.
Index verification completed.
 Phase duration (Index verification): 540.64 milliseconds.
  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 32.75 milliseconds.
  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 0.47 milliseconds.
  3 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 3.90 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 2.82 milliseconds.
  201 data files processed.
 Phase duration (Data attribute verification): 0.46 milliseconds.
CHKDSK is verifying Usn Journal...
  1247472 USN bytes processed.
Usn Journal verification completed.
 Phase duration (USN journal verification): 10.19 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

 937692463 KB total disk space.
 694094940 KB in 2086 files.
      1348 KB in 202 indexes.
         0 KB in bad sectors.
    507863 KB in use by the system.
     65536 KB occupied by the log file.
 243088312 KB available on disk.

      4096 bytes in each allocation unit.
 234423115 total allocation units on disk.
  60772078 allocation units available on disk.
Total duration: 2.81 seconds (2812 ms).
Get-Disk 3 | Get-StorageReliabilityCounter | Select-Object -Property "*"

ObjectId                : {1}\\MY-PC\root/Microsoft/Windows/Storage/Providers_v2\SPACES_StorageReliabilityCounter.ObjectId="{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}:RC:\\?\scsi#disk&ven_usb30&prod_#6&yyyyyyy&3
                          &000000#{zzzzzzzz-zzzz-zzzz-zzzz-zzzzzzzzzzzz}"
PassThroughClass        :
PassThroughIds          :
PassThroughNamespace    :
PassThroughServer       :
UniqueId                : {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}:RC:\\?\scsi#disk&ven_usb30&prod_#6&yyyyyyy&3&000000#{zzzzzzzz-zzzz-zzzz-zzzz-zzzzzzzzzzzz}
DeviceId                : 3
FlushLatencyMax         : 4
LoadUnloadCycleCount    :
LoadUnloadCycleCountMax :
ManufactureDate         :
PowerOnHours            : 12639
ReadErrorsCorrected     : 4
ReadErrorsTotal         : 4
ReadErrorsUncorrected   :
ReadLatencyMax          : 32
StartStopCycleCount     :
StartStopCycleCountMax  :
Temperature             : 29
TemperatureMax          : 0
Wear                    : 0
WriteErrorsCorrected    :
WriteErrorsTotal        :
WriteErrorsUncorrected  :
WriteLatencyMax         : 6
PSComputerName          :
CimClass                : ROOT/Microsoft/Windows/Storage:MSFT_StorageReliabilityCounter
CimInstanceProperties   : {ObjectId, PassThroughClass, PassThroughIds, PassThroughNamespace…}
CimSystemProperties     : Microsoft.Management.Infrastructure.CimSystemProperties

Linux information:

fdisk -l /dev/sdc
Disk /dev/sdc: 894.25 GiB, 960197124096 bytes, 1875385008 sectors
Disk model:
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: gpt
Disk identifier:

Device     Start        End    Sectors   Size Type
/dev/sdc1     40 1875384967 1875384928 894.3G Microsoft basic data
smartctl -d sat -x /dev/sdc
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.4.6-arch1-1] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Marvell based SanDisk SSDs
Device Model:     SanDisk SDSSDHII960G
Serial Number:
LU WWN Device Id:
Firmware Version: X31200RL
User Capacity:    960,197,124,096 bytes [960 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
TRIM Command:     Available, deterministic, zeroed
Device is:        In smartctl database 7.3/5319
ATA Version is:   ACS-2 T13/2015-D revision 3
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Jul 26 12:18:06 2023
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x11) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        No Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  10) minutes.

SMART Attributes Data Structure revision number: 4
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   -O--CK   100   100   ---    -    4
  9 Power_On_Hours          -O--CK   253   100   ---    -    12640
 12 Power_Cycle_Count       -O--CK   100   100   ---    -    6018
165 Total_Write/Erase_Count -O--CK   100   100   ---    -    330796303470
166 Min_W/E_Cycle           -O--CK   100   100   ---    -    16
167 Min_Bad_Block/Die       -O--CK   100   100   ---    -    46
168 Maximum_Erase_Cycle     -O--CK   100   100   ---    -    75
169 Total_Bad_Block         -O--CK   100   100   ---    -    4
171 Program_Fail_Count      -O--CK   100   100   ---    -    4
172 Erase_Fail_Count        -O--CK   100   100   ---    -    0
173 Avg_Write/Erase_Count   -O--CK   100   100   ---    -    36
174 Unexpect_Power_Loss_Ct  -O--CK   100   100   ---    -    2479
187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
194 Temperature_Celsius     -O---K   070   050   ---    -    30 (Min/Max 9/50)
199 SATA_CRC_Error          -O--CK   100   100   ---    -    23
230 Perc_Write/Erase_Count  -O--CK   100   100   ---    -    1320 1812 1812
232 Perc_Avail_Resrvd_Space PO--CK   100   100   004    -    99
233 Total_NAND_Writes_GiB   -O--CK   100   100   ---    -    27508
234 Perc_Write/Erase_Ct_BC  -O--CK   100   100   ---    -    40034
241 Total_Writes_GiB        ----CK   253   253   ---    -    27098
242 Total_Reads_GiB         ----CK   253   253   ---    -    60085
244 Thermal_Throttle        -O--CK   000   100   ---    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      2  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xde       GPL     VS       8  Device vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      9374         -
# 2  Extended offline    Completed without error       00%      9373         -

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 2) ==
0x01  0x008  4            6018  ---  Lifetime Power-On Resets
0x01  0x018  6  54317289303052  ---  Logical Sectors Written
0x01  0x020  6       471327422  ---  Number of Write Commands
0x01  0x028  6 107659293855483  ---  Logical Sectors Read
0x01  0x030  6      1588002696  ---  Number of Read Commands
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               7  ---  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x000a  4            2  Device-to-host register FISes sent due to a COMRESET

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